Great Lakes Management

Community Manager

US-MN-Golden Valley
1 month ago
Job ID
2017-1177
# of Openings
1
Category
Management

Overview

 

Great Lakes Management is seeking a experienced, strong leader to manage a property that is a top choice for residents in a highly sought after area.

 

Job Objective(s):

Manage the property so as to maximize the value of the owners' investment, while balancing the needs of the residents and providing leadership to the property management team.

 

Supervision Given and Received:

 

  • Given:  The Community Manager will supervise (hire, train, review, terminate) the property management staff including, but not limited to the Assistant Community Manager, Leasing Consultant(s), maintenance crew and service staff.   The type of positions and staff numbers are determined by property needs and may vary from site to site.
  • Received: The Community Manager works under general supervision. The employee is responsible for the method in which to complete their work.
  • Given:  The Community Manager will supervise (hire, train, review, terminate) the property management staff including, but not limited to the Assistant Community Manager, Leasing Consultant(s), maintenance crew and service staff.   The type of positions and staff numbers are determined by property needs and may vary from site to site.
  • Received: The Community Manager works under general supervision. The employee is responsible for the method in which to complete their work.

Responsibilities

 

Job Responsibilities and Duties

     Essential Responsibilities

 

  • Hire staff, train, motivate and manage staff for optimal performance. 
  • Schedule staff work (for example, weekly schedules, apartment turns, property maintenance, special projects, etc.)
  • Participate in and manage the project’s marketing functions including, but not limited to, the leasing and the lease renewal processes for the property.
  • Perform roommate matching, roommate conflict mediation, and handle other student development needs as they arise.
  • Establish and manage the groundskeeping, housekeeping and maintenance processes and standards for the property.
  • Inspect the exterior and interior of the building(s) on a regular basis including, but not limited to, the grounds, common areas,  staff and resident storage areas, vacant apartments, parking garages and/or ramps and recreational and fitness rooms.  Develop and implement a corrective action plan to address any noted shortcomings.
  • Establish and maintain positive and appropriate resident relations.
  • Establish and maintain positive and appropriate business relationships with clients, Master Lease/Retail tenants, members of the local business community, competitors, municipal officials (including police and fire personnel), vendors and GLMC site and corporate personnel.
  • Manage the property’s purchasing process including the negotiation of favorable pricing, the ordering of supplies and the verification and approval of invoices while maintaining a working knowledge of site inventories.
  • Manage the collection and processing of rent payments.
  • Manage the payroll and lease commission process.
  • Manage the process of reviewing and updating accounting reports generated by GLMC’s staff accountant.
  • Implement and manage all other accounting functions and any operational practices mandated by GLMC.
  • Prepare and submit a weekly leasing and occupancy report for the project.
  • Draft and cooperate with GLMC personnel in the preparation of the annual operations and capital improvement budgets and monitor property performance versus the budgets throughout the year.  Make adjustments as required to insure the project achieves its budgeted goals.
  • Monitor the property’s property management software and verify that it matches GLMC’s accounting records.
  • Plan and implement as directed by GLMC staff various resident or marketing functions including, but not limited to, Holiday Resident Party, National Night Out, corporate account gatherings and any other events held throughout the year.

Qualifications

  • High School Diploma or equivalent required; some college preferred.
  • Property management, leasing, customer service and/or supervisory experience preferred.
  • Working knowledge of Microsoft applications Word, Outlook and Excel.
  • Knowledge of and experience in Student Housing and Student Development.
  • Knowledge of basic property management accounting practices and procedures.
  • Knowledge of basic building maintenance and housekeeping practices and procedures.
  • Knowledge of basis landscaping and grounds practices and procedures.
  • Ability to organize and prioritize work projects.
  • Ability to maintain resident, financial and other confidential information.
  • Possess the ability to interact tactfully with residents, staff, owners, other management personnel, corporate representatives, vendors and the general public.
  • Follow and adhere to organizational policies and procedures.
  • Must possess a valid driver’s license, acceptable driving record and access to a vehicle and the state-mandated level of automobile insurance.
  • Able to read, write, spell, perform basic math and speak and understand English.
  • Maintain a neat, well-groomed and professional appearance.

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