Great Lakes Management

FULL TIME Activities and Volunteer Coordinator

US-MN-Blaine
3 weeks ago(11/27/2017 10:55 AM)
Job ID
2017-1215
# of Openings
1
Category
Health Care

Overview

Comfort Residence in Blaine is seeking an amazing new activities coordinator to bring joy to our resident's lives! Are you that person?

 

Activities and Volunteer Coordinator is responsible for developing and leading a successful, engaging resident centered activity and volunteer program for the entire Cottagewood Senior Community campus.

 

CORE COMPETENCIES

  • Adaptability
  • Building Customer Loyalty
  • Building Strategic Working Relationships
  • Building Trust
  • Communication
  • Decision Making
  • Driving for Results
  • Leading through Vision and Values
  • Managing Conflict
  • Planning and Organizing
  • Presentation and Training Delivery
  • Quality Orientation
  • Stress Tolerance
  • Technical / Professional Knowledge

Responsibilities

Essential Duties: Activities Program

  • Maintains a balanced resident centered activity program for the whole campus
  • Assess’, plans and manages facilitation of a comprehensive activities program utilizing employees and volunteers
  • Recruits entertainers and schedules special events
  • Prepares and reviews the activity calendar and newsletter with the Campus Administrator prior to submitting for printing
  • Coordinates with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events
  • Plans, coordinates and facilitates appropriate mixed activities
  • Facilitates regularly scheduled and specialized activities
  • Provides input for resident care plans
  • Ensures compliance of all federal, state and local regulations as applicable
  • Maintains a robust public relations program in support of the activities programming and community operations

Essential Duties: Volunteer & Community Focus

  • Networks in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community
  • Manages and implements a consistent volunteer orientation and training program and records according to the Gentle Touch Health Initiatives standards
  • Implements a volunteer recognition program and facilitates the program on a regular basis for volunteer appreciation and recognition
  • Involves families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director
  • Trains employees with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program
  • Essential Duties: Quality Assurance and Regulatory Compliance
  • Ensures that the community follows all federal, state and local laws and regulations and Gentle Touch Health Initiatives standards as it pertains to resident care and services
  • Strives for excellent quality care and service delivery as measured in the QSR process
  • Partners with leadership team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies

Essential Duties: Resident Focus

  • Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes
  • Refers to the Resident Profile and Addendums for every new resident
  • Assess the resident’s specific social needs
  • Develops an individualized program of activities of focused care
  • Schedules, communicates, facilitates and records monthly Resident Counsel Meetings
  • Essential Duties: Financial Management
  • Assists the Campus Administrator in completing the annual community budget
  • Understands and manages the department budget to include labor and other expenses and its impact on the community’s bottom line
  • Reviews monthly financial statements and implements plans of action around deficiencies
  • Process and submit monthly expenses and budget data timely per Gentle Touch Health Initiatives policies and internal business controls
  • Coordinates with the community team to achieve maximum staff economies and cross training when applicable
  • Understands the internal cost associated with all Gentle Touch Health Initiatives resident care programs

Essential Duties: Training, Leadership and Employee Development

  • Overall management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining
  • Partners in the delivery and participation Online Training and self-study programs during the required timeframe
  • Develops a working knowledge of state regulations and ensures compliance through supervising and coaching employees
  • Completes employee and volunteer staffing and scheduling according to operational and budgetary guidelines
  • Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
  • Conducts timely performance appraisals with meaningful conversations
  • Holds team accountable and corrects actions when necessary and documents
  • Attends regular meetings; Stand Up, Department Head Meetings, Town Hall and others as directed by the Campus Administrator
  • Keeps abreast of professional developments in the field by reading, attending conferences and training sessions

Training/Online Training

  • Fulfills all required training within the required timeframe, including the completion of all online training and study application appropriate for the position
  • Completes all management training within the required timeframe
  • Completes all training required by the state or other regulating authorities including ongoing training per regulations
  • Completion of training may be required and/or certificates available per regulations and laws as applicable
  • With oversight of Driver responsibilities, must review the Driver job description and sign in acknowledgement; complete the required Driver training for compliance and Gentle Touch Health Initiatives service standards and certification

Qualifications

Qualifications                             

  • One (1) year experience preferred in assisted living, long term care or experience/exposure to the senior population
  • Ability to lead, motivate volunteers & employees for their involvement in the social events and various activities
  • One (1) year supervisory and management experience which may include volunteer and staff recruitment, coordination and training, coaching, performance management, responsibility of daily department operations
  • Maintain appropriate current federal & state driver’s license such as CDL (commercial driver’s license), chauffeur license with acceptable driving record in accordance with Federal Department of Transportation regulations, state and Gentle Touch Health Initiative policies
  • Ability to handle multiple priorities
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
  • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
  • Competent in organizational, time management skills, and the ability to coordinate and plan for event planning
  • Demonstrates good judgment, problem solving and decision making skills
  • Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
  • Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times

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