Great Lakes Management

Senior Director of Property Management in Golden Valley

Job Locations US-MN-Golden Valley
Posted Date 4 weeks ago(2/23/2018 5:26 PM)
Job ID
# of Openings


Great Lakes Management is seeking an innovative leader in Property Management.  This individual will lead a dynamic Property Management team and will be instrumental in mentoring on site and corporate Property Management staff. This person will have strong, demonstrated management and leadership skills.


Essential Responsibilities:


Corporate Culture and Policy

  • Implements, coordinates and maintains company communication practices.
  • Implements Property Management policy and procedures.
  • Implements appropriate company-wide Property Management training and staff development.

Financial Operation of Properties

  • Constantly monitors financial operation of site through review of financial reports to confirm budget adherence, review of variance reports and contracts review.
  • Develops annual budgets.
  • Prepares/oversees preparation of monthly variance reports.
  • Prepares monthly and quarterly owner reports.
  • Plans for and prioritizes capital improvements.
  • Reviews and approves appropriate expenses.

Selection, Supervision and Development of Staff

  • Interviews and makes hiring decision for Corporate Office Property Management employees.
  • Participates in interviews and hiring decisions for all site positions as required.
  • Trains Corporate Office Property Management employees and selected site staff.
  • Provides support, coaching and assistance to Property Management staff in the resolution of employee performance related issues. Participates in termination of employees when the situation requires.
  • Communicates established goals for the property to employees, creating ongoing focus toward the accomplishment of these goals.
  • Conducts effective and timely performance evaluations with direct reports.
  • Reviews and approves employee compensation forms and audits payroll reports as required.
  • Provides Operations, Fair Housing and all required training to portfolio staff.

Physical Plant Manager

  • Participates in regular and thorough physical inspections at each site.
  • Implements and oversees preventive maintenance programs.
  • Coordinates efforts of vendors and suppliers.
  • Oversees the resolutions of maintenance issues.

Operational Management

  • Ensures compliance with governmental regulations and company policies.
  • Oversees site correspondence, paperwork, property files, rent collection and computer activity.
  • Coordinates the review and appropriate resolution of resident concerns when necessary.

Property Owner and Professional Relations

  • Meets with property owners to update them on current operation of property, respond to questions and discuss/plan for future goals and objectives.
  • Responds to Owner, HUD, Vendors, etc.concerns.
  • Participates in seminars, professional training sessions, company and industry meetings, site functions, etc.




  • A Bachelor’s degree, two to three years on-site property management experience, three to five years of multi-site management experience, and professional property management designations of C.P.M. and/or Real Estate License is preferred.
  • Able to understand financial reports including income statements and balance sheets and participate in the budget process.
  • Must possess a valid driver’s license, acceptable driving record, access to a vehicle for use in site visits, and the state-mandated level of auto insurance.
  • Demonstrate leadership qualities and abilities to secure the cooperation and effective performance of site staff.
  • Knowledge of basic office procedures and equipment, including database, spreadsheet and word processing software.
  • Excellent written and verbal skills.
  • Excellent organizational skills.
  • Able to organize and prioritize projects.
  • Customer service orientation. Able to work productively and positively with all staff, management, vendors, residents, clients/owners and others to achieve objectives.
  • Able to plan and conduct effective meetings.
  • Implement and adhere to organizational policies and procedures.
  • Appropriately maintain financial and other company confidential information.


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