Great Lakes Management

  • Activities Coordinator

    Job Locations US-MN-Blaine
    Posted Date 2 weeks ago(6/4/2018 1:20 PM)
    Job ID
    # of Openings
    Activity Services
  • Overview

    Activities and Volunteer Coordinator is responsible for developing and leading a successful, engaging resident centered activity and volunteer program for the entire Cottagewood Senior Community campus.



    • Adaptability
    • Building Customer Loyalty
    • Building Strategic Working Relationships
    • Building Trust
    • Communication
    • Decision Making
    • Driving for Results
    • Leading through Vision and Values
    • Managing Conflict
    • Planning and Organizing
    • Presentation and Training Delivery
    • Quality Orientation
    • Stress Tolerance
    • Technical / Professional Knowledge


    Essential Duties: Activities Program

    • Maintains a balanced resident centered activity program for the whole campus
    • Assess’, plans and manages facilitation of a comprehensive activities program utilizing employees and volunteers
    • Recruits entertainers and schedules special events
    • Prepares and reviews the activity calendar and newsletter with the Campus Administrator prior to submitting for printing
    • Coordinates with other department coordinators to ensure that all equipment and supplies are available for routine activities and special events
    • Plans, coordinates and facilitates appropriate mixed activities
    • Facilitates regularly scheduled and specialized activities
    • Provides input for resident care plans
    • Ensures compliance of all federal, state and local regulations as applicable
    • Maintains a robust public relations program in support of the activities programming and community operations

    Essential Duties: Volunteer & Community Focus

    • Networks in the local community in partnership with other department coordinators to establish and develop a relationship with local businesses, organizations, and schools to build and maintain a volunteer base for the community
    • Manages and implements a consistent volunteer orientation and training program and records according to the Gentle Touch Health Initiatives standards
    • Implements a volunteer recognition program and facilitates the program on a regular basis for volunteer appreciation and recognition
    • Involves families, residents, and community volunteers to participate as a regular part of the activity program with the assistance of the Executive Director
    • Trains employees with the assistance of other department coordinators about how to use their talents and live the values as part of each resident’s daily activity program
    • Essential Duties: Quality Assurance and Regulatory Compliance
    • Ensures that the community follows all federal, state and local laws and regulations and Gentle Touch Health Initiatives standards as it pertains to resident care and services
    • Strives for excellent quality care and service delivery as measured in the QSR process
    • Partners with leadership team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies

    Essential Duties: Resident Focus

    • Reviews, reads, notates and initializes the Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes
    • Refers to the Resident Profile and Addendums for every new resident
    • Assess the resident’s specific social needs
    • Develops an individualized program of activities of focused care
    • Schedules, communicates, facilitates and records monthly Resident Counsel Meetings
    • Essential Duties: Financial Management
    • Assists the Campus Administrator in completing the annual community budget
    • Understands and manages the department budget to include labor and other expenses and its impact on the community’s bottom line
    • Reviews monthly financial statements and implements plans of action around deficiencies
    • Process and submit monthly expenses and budget data timely per Gentle Touch Health Initiatives policies and internal business controls
    • Coordinates with the community team to achieve maximum staff economies and cross training when applicable
    • Understands the internal cost associated with all Gentle Touch Health Initiatives resident care programs

    Essential Duties: Training, Leadership and Employee Development

    • Overall management of the department, including but not limited to: recruiting, hiring, training, coaching and disciplining
    • Partners in the delivery and participation Online Training and self-study programs during the required timeframe
    • Develops a working knowledge of state regulations and ensures compliance through supervising and coaching employees
    • Completes employee and volunteer staffing and scheduling according to operational and budgetary guidelines
    • Daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid
    • Conducts timely performance appraisals with meaningful conversations
    • Holds team accountable and corrects actions when necessary and documents
    • Attends regular meetings; Stand Up, Department Head Meetings, Town Hall and others as directed by the Campus Administrator
    • Keeps abreast of professional developments in the field by reading, attending conferences and training sessions

    Training/Online Training

    • Fulfills all required training within the required timeframe, including the completion of all online training and study application appropriate for the position
    • Completes all management training within the required timeframe
    • Completes all training required by the state or other regulating authorities including ongoing training per regulations
    • Completion of training may be required and/or certificates available per regulations and laws as applicable
    • With oversight of Driver responsibilities, must review the Driver job description and sign in acknowledgement; complete the required Driver training for compliance and Gentle Touch Health Initiatives service standards and certification



    • One (1) year experience preferred in assisted living, long term care or experience/exposure to the senior population
    • Ability to lead, motivate volunteers & employees for their involvement in the social events and various activities
    • One (1) year supervisory and management experience which may include volunteer and staff recruitment, coordination and training, coaching, performance management, responsibility of daily department operations
    • Maintain appropriate current federal & state driver’s license such as CDL (commercial driver’s license), chauffeur license with acceptable driving record in accordance with Federal Department of Transportation regulations, state and Gentle Touch Health Initiative policies
    • Ability to handle multiple priorities
    • Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
    • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
    • Competent in organizational, time management skills, and the ability to coordinate and plan for event planning
    • Demonstrates good judgment, problem solving and decision making skills
    • Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
    • Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times


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