Great Lakes Management

  • Administrative Assistant

    Job Locations US-MN-Minneapolis
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    2018-1325
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    The Administrative Assistant provides direct assistance to the Sales and Marketing Manager while preforming general administrative tasks and related clerical functions for the Leasing Department.  This position is located at Laurel Village, a multi-family property with commercial and retail entities in a fast paced downtown/urban setting!  This position is full-time, Monday – Friday, 9:00am – 5:00pm.

    Responsibilities

    • Assist the Leasing Manager in all functions necessary to effectively operate the community.  
    • Answer incoming calls and greet prospective residents while providing quality customer service.
    • Prepare daily, weekly, and monthly occupancy, demographics, and resident reports.
    • Coordinate with the Leasing Manager to prepare renewal offers.
    • Assist with the preparation of pre-move out inspection spreadsheets & resident showing notices.
    • Maintain prospect, applicant, and resident demographics, marketing data, and referral sources.
    • Utilize and maintain accuracy of the Management software.
    • Maintain and monitor applicant files and rental activities.
    • Schedule appointments and work closely with the leasing staff to help with overflow of prospects.
    • Organize and record invoices relating to leasing & marketing.
    • Assist in coordinating new move-in orientations and lease signings.
    • Conduct pet sitting services, primarily felines, to include; feeding, watering, and litter control.
    • Log and audit resident packages received throughout the day.
    • Set up the conference room as needed for business meetings.
    • Work with the resident events coordinator to plan and assist with resident events & activities.

    Qualifications

    • High School Diploma or equivalent required.
    • Able to read, write, spell, perform basic math and speak and understand English.
    • Able to work with frequent interruptions.
    • Commitment to customer service and Fair Housing practices.
    • Knowledge of office practices, procedures, systems and equipment including, but not limited to, Microsoft applications Word, Outlook and Excel.
    • Good interpersonal skills including the ability to communicate clearly and effectively.
    • The ability to self-motivate and work independently with minimal supervision.
    • Commitment to protect personal, property and other confidential information.
    • Possess the ability to interact tactfully with residents, staff, owners, other management personnel, corporate representatives, vendors and the general public.
    • Understand and adhere to organizational policies and procedures.
    • Maintain a neat, well-groomed and professional appearance.

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