Great Lakes Management

  • Director of Maintenance

    Job Locations US-MN-Hopkins
    Posted Date 5 days ago(10/12/2018 10:39 AM)
    Job ID
    # of Openings
  • Overview

    The beautiful senior campus of The Glenn Hopkins is looking for a Director of Maintenance.  As the Director of Maintenance, under the supervision of the Campus Administrator, you are responsible for all phases of physical plant management of the campus including but not limited to supervision of all maintenance and grounds staff, negotiation and oversight to all building contracts and services, responsibility for upkeep of total campus including day to day maintenance operations as well as preventative maintenance. Serve as a professional member of the management team, assisting in long range strategic planning and ongoing problem solving.  Assist the campus administrator with operational issues as needed.  Great Lakes Management Co. AA/EOE


    • Adhere to all company personnel directives as per the Employee Handbook and ensure that all maintenance staff does the same.
    • Maintain strong positive relationships with residents and their families, the staff, the Board of Directors, and Great Lakes Management. Represent the organization in a manner that is consistent with its mission and values.
    • Supervise all current and future campus maintenance and grounds personnel, giving direction, administering any needed correction and evaluating performance on a regular basis. Monitor time off, perform annual reviews and administer disciplinary procedures as needed.
    • Develop and implement methods for work safety assurance, including a clear and demonstrated program of compliance to OSHA guidelines and standards.
    • Take responsibility for all aspects of the appearance and physical upkeep of the properties, keeping both buildings and the grounds pristine and in good repair. Do daily rounds to identify immediate maintenance and/or housekeeping issues. Ensure that all work orders are completed in a timely and thorough manner
    • Work with Campus Administrator and Marketing Director to monitor move-ins and move-outs, supervise staff in the completion of timely turnovers, and assure that all vacant apartments are “market ready” at all times.
    • Manage financial aspects of physical plant operations including but not limited to review and coding of invoices, approval of financial expenditures, preparation of annual budget for assigned departments, adherence to budgetary guidelines.
    • Assist in identifying building and grounds needs, prioritizing issues and planning for the completion of projects within the financial constraints of the operating budget.
    • Order supplies and equipment for assigned departments, evaluating prices and using multiple vendors to ensure the optimal value.
    • Negotiate and oversee all contracts for the building including but not limited to fire safety, telephone service, grounds and landscaping, snow removal, HVAC maintenance, elevator service, painting, and carpet replacement. Ensure that all contracts are kept current and that they are bid out as needed to ensure the best value and service quality for the property.   Track insurance policies and other information that is kept on site for each vendor.
    • Develop systems and procedures for tracking and managing inventory as well as the completion of preventative maintenance tasks, apartment readiness, annual inspections, etc.
    • Plan and oversee all capital projects on the property.
    • Experience and demonstrated ability to implement and maintain maintenance software program for the campus.
    • Serve as a member of the management team, fostering a spirit of cooperation and team work amongst all departments and communicating effectively with all campus staff. Provide weekly, monthly and annual reporting to the Campus Administrator
    • Other Duties as assigned.


    • Four year degree in a related field and/or at least six years experience working maintenance in commercial facilities.


    Demonstrated abilities in the following areas:

    • Experience in effectively relating to all age populations.
    • Good communication skills, both oral and written.  Able to communicate in a professional capacity.
    • Extensive experience supervising staff with a demonstrated ability to use good judgment in dealing with hiring/firing issues as well as legally sensitive areas (i.e. employee harassment, discrimination, etc.)
    • Strong organizational and time management skills.
    • Sound knowledge of property management practices.
    • Broad and comprehensive knowledge of physical plant issues including but not limited to mechanical and electrical systems, HVAC, exterior maintenance, interior maintenance, fire safety systems.)
    • Demonstrated ability to negotiate service contracts in such a way that quality services are delivered at the best value to the property.
    • Ability to develop and adhere to operating budgets.
    • Skill in the use of computer programs; able to document and track departmental activities and details and to develop systems for more efficient service delivery.
    • Effective team member, working closely with the Campus Administrator to foster a sense of cooperation and work satisfaction amongst all staff.


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