Great Lakes Management

  • Leasing Consultant

    Job Locations US-MN-Minneapolis
    Posted Date 2 weeks ago(11/30/2018 5:09 PM)
    Job ID
    # of Openings
  • Overview

    Laurel Village, a 727-unit apartment community consisting of 7 residential buildings, with commercial and retail space, located in downtown Minneapolis, is looking for a full-time Leasing Consultant.  This position has a rotating schedule with one day off during the week; most Saturdays are required (closed Sundays).  Monday -Friday hours:  8:30a - 5:30p; Saturday hours 9a-5p.


    • At all times, utilize Fair Housing standards and practices as defined by state and federal law.
    • Insure that an adequate supply of printed leasing materials and, if available, promotional give-a-ways, is/are available to be given to prospective residents.
    • Maintain up-to-date knowledge of the project’s rental criteria, unit availability, features and benefits, market rents and current leasing specials.
    • Maintain current knowledge of the property’s competitor’s rental criteria, unit availability features and benefits, market rents and current leasing specials.
    • Respond to inquiries regarding unit availability and property information while creating excitement for, and encouraging the prospect to schedule, an appointment to visit the property.
    • Maintain current prospect and leasing data on the property’s guest card and in its property management system.
    • Ascertain the prospective resident’s needs, wants and financial parameters with regard to housing and conduct leasing tours of units which meet those needs, wants and financial parameters.
    • Encourage prospective residents to complete the project’s rental application and submit a reservation fee to “hold” a specific apartment.
    • Submit prospect’s application to the community’s screening company and present results to Community Manager.
    • Perform daily follow-up of clients, leads and files.
    • Maintain a consistent closing ratio
    • Prepare lease-related paperwork in an accurate and timely manner and obtain the signature of the Community Manager and the resident on the Residential Lease.
    • Review with new residents all lease-related documents including, but not limited to, the Residential Lease, addenda and Rules and Regulations and, with the new resident, conduct a formal move-in inspection and home orientation.
    • Perform all other duties as assigned.


    • High School Diploma or equivalent required.
    • Able to read, write, spell, perform basic math and speak and understand English.
    • Able to work with frequent interruptions.
    • Proven record of success in leasing and a personal commitment to customer service and Fair Housing practices.
    • Knowledge of office practices, procedures, systems and equipment including, but not limited to, Microsoft applications Word, Outlook and Excel.
    • Good interpersonal skills including the ability to communicate clearly and effectively.
    • Sensitivity while interacting with diverse groups of people.
    • The ability to self-motivate and work independently in the pursuit of personal and team goals.
    • Commitment to protect personal, property and other confidential information.
    • Possess the ability to interact tactfully with residents, staff, owners, other management personnel, corporate representatives, vendors and the general public.
    • Understand and adhere to organizational policies and procedures.
    • Maintain a neat, well-groomed and professional appearance.

    Physical Requirements (based on essential responsibilities)

    Must be able to continuously perform tasks such as but not limited to those listed below:

    • Must be able to occasionally push, pull, lift and move up to 20 pounds.
    • Must be able to continuously use hands for moderately difficult manipulative tasks such as typing/keyboarding, writing, filing, telephone work, etc.
    • Must be able to continuously perform tasks requiring action of muscles or groups of muscles such as walking, stooping, to move around office, perform errands, deliver materials to sites, visit sites, etc.
    • Must be able to continuously sit for prolonged periods to perform computer work, file, organize/process paperwork, etc.


    • The Leasing Consultant generally works inside a climate-controlled building with normal temperature range.

    General Notes

    • This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The employee will also perform other reasonable business duties as assigned by the supervisor.
    • Management reserves the right to change job responsibilities, duties and hours as needs prevail.
    • Great Lakes Management Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.


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